Effective Date: 29th January, 2025
FreshWheels Mobile Car Cleaning (“FreshWheels,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
1. Information We Collect
When you interact with FreshWheels, we may collect the following types of information:
- Personal Information: When you fill out our contact form, we collect your name, phone number, and email address.
- Technical Information: We collect your IP address for security monitoring and fraud prevention purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our mobile car cleaning services.
- Contact you regarding your enquiries or service requests.
- Improve our services and customer experience.
- Monitor website security and detect fraudulent activity.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist in operating our business, such as payment processors or IT support.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to your information if it is inaccurate.
- Request deletion of your personal data, subject to legal and contractual obligations.
To exercise these rights, please contact us.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.